Overpayment Coordinator (Executive I)

Agency : Department of Human Services Opening Date: 11/29/23 Closing Date/Time: 12/12/2023 Salary: Anticipated Salary: $5,181 - $7,664 per month ($62,172 - $91,968 per year) Job Type: Salaried Full Time County: Sangamon Number of Vacancies: 1 Plan/BU: RC062 This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.
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State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
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Posting Identification Number 10-07-32772 Position Overview The Office of Fiscal Services is seeking to hire a dynamic, organized, detail-oriented coordinator to perform professional work in identifying, developing, and implementing collection programs for the Bureau of Collections.
This position plans, organizes and implements procedures for the identification, referral of potential administrative support cases for Supplemental Nutrition Assistance Program (SNAP) and Cash Assistance overpayments; prepares small claims complaints; acts as the Bureau’s representative in overpayment proceedings; and as liaison between the Family Community Resource Centers and the Bureau of Collections staff regarding overpayments and recovery activities.
Job Responsibilities Serves as an Overpayment Coordinator for the Bureau of Collections.
Reviews and responds to cases referred by caseworkers/Bureau of Collections staff for recalculations.
Serves as liaison between the Family Community Resource Centers and the Bureau of Collections staff for recalculations.
Initiates and prepares periodic reports regarding overpayment and administrative support activity in the designated areas.
Confers and makes recommendations to management staff regarding the appropriate referral of overpayment and administrative support accounts.
Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of four (4) years college with coursework in business or public administration.
Requires one (1) year of responsible administrative experience in a public or business organization, OR completion of an agency approved professional management training program.
Specialized Skills: Of the one (1) year of administrative experience, requires one (1) year of experience processing overpayments and maintaining accounts receivables, including experience in a public assistance eligibility system such as the Accounts Receivable System (ARS) and/or the Integrated Eligibility System (IES).
Preferred Qualifications One (1) year of professional experience communicating with clients on a high volume, daily basis regarding their overpayment accounts.
One (1) year of professional experience utilizing Microsoft Office Suite or similar word processing/spreadsheet/database software.
One (1) year of professional experience working with Federal regulations and Illinois laws, rules, and regulations with special emphasis on welfare programs such as the Supplemental Nutrition Assistance Program and the Cash Assistance Programs.
One (1) year of professional experience processing overpayments and maintaining accounts receivable for a public or private organization.
One (1) year of professional experience utilizing the principles and practices of public and business administration.
One (1) year of professional experience developing and managing a small agency function program.
Conditions of Employment Requires a current Illinois driver’s license and the ability to travel.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: 8:30am - 5:00pm Monday-Friday Work Location: 600 E Ash St Springfield, IL 62703-2925 Office of Fiscal Services Bureau of Collection Services Overpayment Review-Field Support Agency Contact: DHS.
HiringUnit@illinois.
gov Job Family: Leadership & Management; Social Services About the Agency: The Illinois Department of Human Services serves families in need across Illinois.
Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve.
We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
This position DOES contain “Specialized Skills” (as that term is used in CBAs).
As a State of Illinois Employee, you will receive a robust benefit package that includes the following: A Pension Program Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance 3 Paid Personal Business Days annually 12 Paid Sick Days annually (Sick days carry over from year to year) 10-25 Days of Paid Vacation time annually - (10 days in year one of employment) * Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable) 13 Paid Holidays annually, 14 on even numbered years Flexible Work Schedules (when available dependent upon position) 12 Weeks Paid Parental Leave Deferred Compensation Program - A supplemental retirement plan Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility 5% Salary Differential for Bilingual Positions Commuter Savings Program (Chicago only) For more information about our benefits please follow this link: https://www2.
illinois.
gov/cms/benefits/Pages/default.
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