Operations Center Manager (PSA, Option. 1)

Agency: Emergency Management Agency Position Number: 34329 Opening Date/Time: 01/25/2024 Closing Date/Time: 02/13/2024 Salary: $9,000-$11,000/month Job Type: Salaried Full Time County: Sangamon Number of Vacancies: 1 Plan/BU: Gubernatorial Exclusion 063 Position Statement: The Illinois Emergency Management Agency and Office of Homeland Security (IEMA-OHS) is seeking a Public Service Administrator to serve as the Operations Center Manager.
This position will oversee the activities of the agency’s 24-hour Operations Center and will be responsible for ensuring operational efficiency and compliance with current standards and requirements.
The position will also maintain effective communication and information sharing between partners and stakeholders to better prepare for emergency situations.
The ideal candidate for this position will possess professional emergency management experience as well as experience working with government or private incident management systems.
Our employees work in an ever-changing environment that presents new challenges with rewarding results.
If you are interested in joining our team of compassionate and integrity-driven public servants, we invite you to apply for the Operations Center Manager position with IEMA-OHS! Agency Statement: Are you ready to make a difference in the lives of others? The Illinois Emergency Management Agency and Office of Homeland Security (IEMA-OHS) is a team of emergency management professionals who support local communities by providing experience, perspective, and resources to help residents prepare for, mitigate, respond to, and recover from threats, hazards, disasters, or emergencies.
IEMA-OHS is the lead agency for disasters and emergencies statewide and plays a key role in protecting the health, life, and safety of all Illinoisans.
****A RESUME IS REQUIRED FOR THIS JOB POSTING**** Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your application.
Please note that the Emergency Management Agency must verify proof of higher education for any degree earned (if applicable) before any offer can be extended.
You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.
POSTING ID 34329 Job Responsibilities 1.
Serves as full-line supervisor to the 24-hour Operations Center for IEMA-OHS: Assigns and reviews work.
Provides guidance and training to assigned staff.
Counsels staff regarding work performance.
Manages staffing to meet day-to-day operating needs.
Establishes annual goals and objectives.
Approves time off.
Adjusts first level grievances.
Effectively recommends and imposes discipline, up to and including discharge.
Prepares and signs performance evaluations.
Determines and recommends staffing needs.
2.
Develops, maintains, and approves policies and procedures associated with the Operations Center: Ensures all Operations Center process, procedures, and functions are tested no less than annually, and all documentation of testing is produced and maintained in compliance with the Program Management Procedural guidance.
Responsible for keeping OPS Center policies, processes, and procedures current and in compliance with both internal and external stakeholders, programs and processes.
Ensures OPS Center records management process is in compliance with current standards and legal requirements.
Responsible for ensuring all duty officer calendars/assignments are current Serves as a designated contact for the Emergency Management Assistance Compact (EMAC) (Job Responsibilities continued) 3.
Serves as lead for the Division of Operations in information management and data visualization: Oversee the collection, analysis, and dissemination of information related to emergencies.
Maintain communication channels with relevant partners and stakeholders.
Ensure the use of technology for effective information sharing to establish a common operating picture and situational awareness with all stakeholders.
Coordinates functions and activities with IEMA-OHS command and control structures and local, federal and private industry authorities in response to incidents or potential incidents that threaten the public safety, welfare and confidence.
Works in conjunction with the IEMA-OHS Public Information Officer (PIO) to prepare briefing information for the agency director and Governor’s Office.
4.
Serves as Lead State Emergency Operations Center (SEOC) Manager Ensures all functions of the SEOC are in alignment with best practices, regulatory requirements, and PgMP requirements.
Serves as lead SEOC Manager, has responsibility for the strategic coordination and management of assigned activities, specifically coordination of activities of those entities that provide direct support to the SEOC during times of emergency disaster response, trainings, exercises and planning events.
Responsible for all functions of the SEOC during periods of activation and ensuring adherence to the SEOC Standard Operating Guide 5.
Attends meetings, conferences, and workshops related to emergency management to learn new information and to develop working relationships with other emergency management specialists.
6.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications Requires knowledge, skill and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration.
Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in a public or business organization.
Preferred Qualifications Three (3) years of experience in government or private interoperable communications, responder and public notification and warning systems, and incident management systems used in disasters and/or public safety fields.
Four (4) years of experience in government or private incident management systems.
Emergency Management coursework or two (2) years of experience in an emergency management position.
Certification as an Associate Emergency Manager (SEM), Illinois Emergency Managers Accreditation (IPEM), or Certified Emergency Manager (CEM) Two (2) years of experience interpreting and implementing policy plans and procedures.
Conditions of Employment 1.
Requires a criminal history check through the Illinois State Police.
2.
Requires the ability to work in high-stress environments, for extended periods, with limited or no services.
3.
Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime.
This requires the ability to work evenings and weekends.
4.
Requires ability to travel in the performance of duties, with overnight stays as appropriate.
Requires appropriate, valid driver’s license.
5.
Requires the ability to deploy 24/7/365, within 4 hours of notification, for a period not less than 72 hours Work Hours: Monday-Friday 8:00a-4:30p Work Location: 2200 S Dirksen Pkwy Springfield, IL 62703-4528 Agency Contact: EMA.
JOBS@illinois.
gov Job Family: Leadership & Management Revolving Door: Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position.
As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.
The main form of communication will be through email.
Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s).
You may receive emails from the following addresses: donotreply@SIL-P1.
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