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Front End Manager

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Posted : Tuesday, April 02, 2024 01:49 AM

Job Description: Front End Manager Reports to: General Manager At Malibu Jacks, we create an exciting career for passionate individuals to share in bringing entertainment and fun to our guests! Our vision is to create a safe and fun space for families of all ages to have the best in modern entertainment.
Job Summary: Efficiency and teamwork are crucial to what we are looking for in this position.
As a Front End Manager you will be in charge of leading a group of talented attraction operators, technicians, and customer service employees in maintaining a fun, efficient, and safe working environment.
We are looking for someone who has great communication skills, excellent time management, and is an overall customer service guru.
What You’ll Do: Supervise staff of anywhere from 15-50+ Maintain an accurate record of employee attendance on a daily basis Make periodic checks on attraction operators and their ability to correctly and safely run attractions Train and communicate with Shift Lead positions on a daily basis Oversee inventory, organization, and ordering of redemption items Be familiar with our Embed swiper system and Centeredge POS system Handle escalated customer complaints, issues, or questions as needed Must be proficient in running all of the attractions Maintain day to day notes on staff performance Keep employees informed on culture, standards, and any updates such as sales specials or new job opportunities Communicate daily with team members Maintain a safety-focused attitude at all times Other responsibilities may be assigned as needed May be on call for special projects or holidays Skills We’re Looking For: Strong teamwork ethic and attitude Retail Experience Attention to detail Passion for their work Time management and a sense of urgency Leadership skills Minimum Qualifications: Must be at least 21 years of age Must be able to work weekends and holidays Must be able to work up to 45 hours per week, availability to work every weekend Must have a high school diploma or GED; or equivalent combination of relevant education and experience Able to stand for long periods of time Able to lift 39lbs unaided What We Offer: Malibu Jacks offers great work-life balance.
There are opportunities for advancement, competitive benefits, and above standard salary.

• Phone : NA

• Location : Springfield, IL

• Post ID: 9003751212


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