SUMMARY
The County Market Deli Manager will lead department operations including but not limited to maximizing gross margins, ensuring sales production, controlling inventory and expenses.
The Deli Managers responsibilities cover the overall operation and success of the deli department.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Delivers superior guest service and ensure absolute customer satisfaction
Ensures appropriate merchandise stock levels, merchandise adjacencies and presentations; signing and assortment in the department; ensure selling floor is adequately stocked.
Reviews department/store trends and recommend and initiate changes for maximizing goals and objectives.
Quality assurance checks in all areas of the department
Manage new items and is responsible for resets and planograms.
Responsible for company assets including receiving, invoicing, pricing, shrink control, and inventory of the Delicatessen
Ensures compliance with all laws, policies and procedures through regular store management and staff meetings, store walk through and audits, etc.
Act as NFI's representative both within the store and within the community.
Evaluates and reacts to performance issues.
Operates and uses all equipment necessary to run the department
Works varied hours/days to oversee department operations.
Develops effective daily/weekly work plan based on weekly sales projections and budgeted labor goals
Merchandise planning and execution that leads to a well merchandised department
Stock levels and best practices throughout the Deli Department
Personnel responsibilities for all Deli Department Associates
Follow all Health Code guidelines
Follows all store and department policies and procedures
Follows all safety policies and procedures; is a safety role model
Other duties as assigned
KEY ATTRIBUTES
Customer service skills
Leadership skills
Food service skills
Detailed Orientated
Problem solving skills
Ability to work in a fast paced environment
Honest/Integrity
High Energy Level
Ability to prioritize and multi-task
Adaptability
SUPERVISORY RESPONSIBILITIES
Directly supervises a varied number of Associates in the Deli Department
Responsible for the overall direction, coordination, and evaluation of this unit
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
Trains Associates; plans, assigns, and directs work
Appraises performance; rewards and coaches Associates
Addresses complaints and resolves problems
EDUCATION and/or EXPERIENCE
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.
CERTIFICATIONS, LICENSES, REGISTRATIONS
Manager Food Handlers Certificate provided at store level
RECOMMENDED EQUIPMENT
Slip resistant shoes with closed toe and heel
Hairnets/Hats
Safety Cutter
Computer
Uniform per store policy
Pallet jack
Ladder
Stepladder
Associates may be required to use standard deli equipment including, but not limited to
Knives
Slicers
Ovens
Rotisseries
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
Stand
Walk
Use hands to finger, handle, or feel
Reach with hands and arms
Communicate with associates and customers
Taste and smell
Lift and/or move up to 10 pounds
Frequently (Between 1/3 to 2/3 of the time)
Stoop, kneel, crouch or crawl
Lift and/or move up to 50 pounds
Occasionally (Less than 1/3 of the time)
Sit
Climb or balance
Lift and/or move up to 100 pounds
Vision
Close
Distance
Ability to adjust focus
Ability to distinguish colors
Peripheral
Depth perception
WORK ENVIRONMENT
Regularly
Moving mechanical parts
Fumes or airborne particles
Frequently
Extreme heat
Occasionally
Wet and/or humid conditions
Chemicals while cleaning
Extreme cold
Risk of electrical shock
Vibration
NOISE LEVEL
Regularly
Moderate
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location
Brand: County Market
Address: 210 East Carpenter Street Springfield, IL - 62702
Property Description: 225 County Market
Property Number: 225